Cancellation & Refund Policy
Last Updated: September 2026 · 100% Transparent Customer Guarantee · Developed & Operated by Zhoop InfoTech (https://zhoop.in/)
1. Our Transparent Billing Approach
At CRMKaro (a proprietary SaaS product operated by Zhoop InfoTech), we believe in delivering maximum value to educational academies, coaching institutes, studios, and Indian businesses with total billing clarity. This Cancellation and Refund Policy outlines your rights and our procedures regarding subscription management.
2. 7-Day Money-Back Guarantee (First-Time Subscriptions)
If you purchase a paid CRMKaro subscription for the first time and find that the platform does not meet your business requirements, or if our support engineering team is unable to resolve a critical issue preventing your usage, you are entitled to a 100% Full Refund within 7 days of your initial payment.
3. Subscription Cancellation Policy
- Cancel Anytime: You can cancel your paid plan anytime with 1 click directly in your dashboard under Settings → Billing, or by emailing us.
- Zero Penalties: There are no cancellation fees, hidden exit charges, or lock-in periods.
- Active Until End of Cycle: Following cancellation, your paid workspace remains fully accessible until the conclusion of your current paid billing period. You will never be billed again.
4. Refund Processing Time & Payment Method
Once a refund is approved by our billing team:
- Refunds are credited directly to your original payment source (Bank Account, UPI, Card via Razorpay/Cashfree).
- Per standard Indian banking regulations, the refunded amount typically reflects in your statement within 5 to 7 business days.
- You will receive an official payment gateway ARN / UTR reference number for easy bank tracking.
5. Billing Help & Refund Requests
To request a refund or inquire about a billing item, reach out to our team with your Registered Business Email: